B.T. 14 Steps of Carpet Care

 

"We use the World’s Largest, Most Powerful & Advanced Cleaning System – The Big Bear Truck!”

 

Step 1: Pre-Inspection

Our technician will walk through your home with you to visually inspect the carpet. He/she will identify potential permanent stains and give you an evaluation of expected results.

 

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Step 2: Pre-vacuum

Dry soil is removed by a thorough vacuuming. Removing dry soil is one of the most important steps in cleaning. As part of our “green” cleaning method we use ProTeam's true HEPA filtration backpack vacuums.

 

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Step 3: Furniture Moving

Our regular pricing includes moving light furniture such as sofas, chairs, small tables and smaller items. Beds, dressers, and heavier pieces are left in place under our regular pricing structure. Most furniture can be cleaned under or edged around. Any furniture we move will have blocks or clear plastic tabs placed under the legs.

 

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Step 4: Pre-spray

A preconditioning agent is applied to break down traffic area soil and general spots for more thorough cleaning.

 

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Step 5: Pre-spot

Difficult spots are pre-treated with special solutions to increase chances of removal.

 

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Step 6: Pre-grooming

A professional carpet grooming tool is used to further loosen the soil.

 

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Step 7: Soil Extraction and Rinse

The carpet is then thoroughly rinsed with the Most Powerful, Advanced & Largest Cleaning System (The BIG Bear Truck) without over-wetting the carpet or leaving a sticky residue behind.

 

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Step 8: Edging

We pay attention to detail. The edges of the carpet along the baseboards are thoroughly rinsed with another extraction cleaning tool.

 

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Step 9: Neutralizer

Every carpet we clean is pH balanced so that there is no sticky residue left behind. This also leaves your carpet soft and fresh.

 

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Step 10: Post Spot Treatment

Any spots or stains still remaining will get extra treatment with our many specialty spotting solutions. Most of the time with our cleaning techniques there is no need for this step unless it is a stain that would require red stain removal or pet stains that need extra attention.

 

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Step 11: Applying a Fiber Protection

Most of our clients believe in having a protector applied to their freshly cleaned carpet. This will help in removing any spots or spills that may occur in between cleanings, extend the life of your carpet and help your carpet stay cleaner longer.

 

*** For longer carpet life and fewer permanent stains, be sure to have professional carpet protector applied to your carpet

 

 

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Step 12: Speed Drying

Our Grizzly Dryers are placed on the carpet immediately after cleaning to promote faster drying. Most of the time we have carpet dry to the touch in homes before we leave even without the use of these dryers, compliments of using the BIG Bear Truck.

 

 

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Step 13: Post Grooming

Your carpet is groomed with a professional grooming tool so that the pile of your carpet is standing tall when we leave. Post grooming helps the carpet pile dry faster and in the right position.

 

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Step 14: Post Cleaning Inspection

Our technician will walk through your home with you to point out the cleaning results and to make sure that you are completely satisfied with the job.

 

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To the Rescue for those mishaps between cleanings!